Pricing & F.A.Q

This page contains answers to commonly asked questions about WpBooking plugin and extension

1. Plugins and WpBooking Extensions

 

 How Do I Install WpBooking plugin?

Once you have installed WordPress on your site, it’s straightforward. Follow the instructions outlined in Installing WpBooking plugin.

What is the difference between a WordPress plugin and a WpBooking Extension?

An extension is a WordPress plugin that requires a base plugin to work and function. In this case, you must have the WpBooking plugin installed to use WooCommerce extensions.

We practice a lean product development approach at WpBooking, which means we do not believe in adding unnecessary features.This would cause extra product bloat and potentially slow down a site. This is why we build WpBooking extensions separately. This allows you to customize your site to only include features you need to run your online booking system.

How Do Tiered Subscriptions Work for Plugins and WpBooking Extensions?

When buying a plugin or WpBooking extension, you can choose how many WordPress installations for which you wish to receive support and updates. Each installation requires a key.

How Many Services Can WpBooking Handle?

Can WpBooking handle thousands of services? Yes! This is dependent on both WpBooking and your web host. WpBooking by nature needs more memory than a basic WordPress install, and this isn’t typically an issue with a decent host. We have optimized WpBooking, and continue doing so to make it better. WpBooking can handle a big site with lots of orders, and our own site is proof of that.

2. WpBoking Extensions fee

 

Are all WpBoking Extensions free?

We have both the free extensions and charge a surcharge

Is Buying A Plugin for WpBooking Extension A One-Time Charge?

When purchasing a product, you are purchasing a subscription to receive updates and support. Subscriptions are billed annually.

Does WpBooking Charge Any Fees Per Transaction?

No, the only pay the subscription fee for the extension. It’s normally only the payment gateway you use that charges a fee per transaction, and fees vary by gateway. You can find rates on their sites to make the best choice for your booking system.

Can I Trial WpBooking Plugin?

In the first version, we provide it for free. You can download and try it

3. Pre-purchase/Accounts Questions

 

How do I purchase a product?

Find the product you want to purchase, and click on the Buy button and select your subscription or package. You’ll then be taken to our checkout page where you can log into your existing account to use saved information or register a new account. The checkout process is below the register area.

I Haven’t Received My Receipt Or Login Details?

The e-mail is sent the moment your payment is approved, and that should be almost immediately. If you don’t receive an email receipt or login information soon after, please contact us and we’ll check on your payment and account.

I Can’t Log Into My Account!

If you are having trouble logging into your account, please email and we’ll sort it out.

I Can’t Find My Products!

If you don’t see your purchased products on the My Account page, send us an email. If you have another account or bought a product on behalf of a client, be prepared to provide that information.

How Do I Buy A Product With My Existing Account?

Ensure that you are logged into the correct account before going to the checkout page. If you aren’t logged in, or you’re logged into the wrong account, you can log in or switch accounts on the checkout page.

Which Payment Types Do You Accept?

We currently accept payment via our Credit Card: Visa, MasterCard, Discover, and American Express card. More information at Cards and Payment Types accepted by Paypal.

Where Do I Download My Purchase(s)?

Once your order is complete, you should receive an email notification with a download link. You may also visit our site at any time to download your purchase(s). Go to your account page and click the Downloads tab to find all available products. Viewing downloads on our site is also a great way to see other info, such as the current version of your product, when that version was released, and the changelog for each update.

4. Subscription Questions

 

What Are Subscription Keys For?

All products from wpbooking.org have keys, and an active subscription allows you to access product updates and our support team.

How Many Sites Can I Use My Subscription Key On?

One valid subscription key can be used on an active site and a test/development site. This allows you to test your extensions in a live and development environment simultaneously, without the need to swap or activate, deactivate and reactivate.

How Does Subscription Activation Work?

To activate a subscription, you need to enter your key on the site(s) for which you want access to updates and support. A key, or keys, is/are good on as many domains as you bought a subscription for. All themes come with unlimited domain usage. You have the option to activate/deactivate this key as many times as necessary

Are Subscriptions Valid for A Lifetime?

No, each key is valid from the date of purchase and for as long as your subscription(s) is/are in effect.

Can I Upgrade My Subscriptions After Purchasing?

Yes! To upgrade your subscription, copy your existing key from the My Subscriptions page, then go to the product purchase page to select Upgrade an Existing Subscription and enter the key. This charges you only the difference between your current subscription price and the upgraded price.